Privacy Policy
17 October 2024
Introduction and Purpose
Creatorslog ("the Agency," "we," "us," or "our") values the privacy of our clients, partners, and website visitors. This Privacy Policy outlines how we collect, use, and protect personal information across our services and platforms. We are committed to safeguarding your data in accordance with applicable data protection regulations.
1. Data Collection
We may collect and process various types of information, including:
Personal Information: Such as names, contact details, billing information, and correspondence.
Usage Data: Information on how you interact with our services, such as IP addresses, device information, and browsing behaviour, to improve user experience.
Project Data: Any creative and marketing project materials shared with us for the purpose of fulfilling contracts.
2. Data Usage
Creatorslog uses collected data for the following purposes:
To fulfil our contractual obligations, including service delivery, invoicing, and communications.
To improve our service offerings based on user preferences and engagement.
To meet compliance requirements, such as those stipulated by tax and contractual laws.
For marketing purposes, if consent is provided by the data subject, allowing us to send information about relevant services, updates, and offers.
3. Data Sharing and Disclosure
We may share data in specific circumstances, such as:
Third-Party Service Providers: We may engage third-party vendors to support our operations, including payment processing, data storage, and analytics. These providers only receive data necessary for their role and adhere to strict confidentiality agreements.
Legal Requirements: We may disclose personal information to comply with legal obligations, protect rights, or respond to lawful requests by public authorities.
Business Transfers: In the event of a merger, acquisition, or asset sale, personal data may be transferred. Notice will be provided before the data transfer becomes subject to a different privacy policy.
4. Data Security
Creatorslog implements a range of technical and organizational measures to protect your personal data, including:
Encryption: Data is encrypted during transmission and when stored.
Secure Access Controls: Access to data is limited to authorized personnel only, under strict confidentiality obligations.
Data Handling Protocols: Personal data shared with us must be provided in secure formats, such as encrypted files and password-protected documents. Unsecured data will not be processed and will be deleted upon receipt.
5. Data Subject Rights
Individuals whose data we hold have specific rights under data protection laws, which may include:
Access: The right to access personal data we hold about you.
Correction: The right to request corrections to your data.
Deletion: The right to request deletion of personal data, where permissible.
Objection and Restriction: The right to object to or request limitations on certain processing activities.
Data Portability: The right to receive data in a portable format, where applicable.
To exercise these rights, please contact us at Contact@Creatorslog.co.uk.
6. Retention Policy
Creatorslog retains personal data only for as long as necessary to fulfil the purposes for which it was collected, including any legal, accounting, or reporting requirements. Upon expiration of retention periods, data will be securely deleted or anonymized.
7. Changes to Privacy Policy
Creatorslog may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify clients of material changes through our website or direct communication and update the "Last Updated" date accordingly.
8. Contact Us
For questions or concerns regarding this Privacy Policy, or to exercise any data rights, please contact us at:
Creatorslog Ltd
35 - 37 Ludgate Hill, London, EC4N 7JN
Email: Contact@Creatorslog.co.uk